Support

supportYou can find support in several ways. To begin consider reading our FAQs. Then browse our Forums or search them for posts that could help with your issue. We consider them our main online support channel and they are totally free.

Urgent topics or issues are often posted on the News section, so you may find there the latests updates. Don’t forget to read the Release Notes when a new version appears.

The ultimate source of information are the User Manuals. We bring significant time to keep them updated with the latest additions and features.

Additional documentation and resources, including third party ones, are available on the Documentation section. This section is far from being complete or exhaustive but you may well find some help in it.

Finally, you can use our Contact Support form. We will be happy to hear from you, but we will be always favoring your posts on the Forums as this may help other users and you can get help from other users.

IMPORTANT NOTE: We are now looking to transfer the HMI Draw, HMI View apps including related Cloudkit Services, Web Site, Internet Domains, etc, to an interested party in an exclusive deal based on reasonable terms. Please, if you think that you or your company could have an interest in exploring this offer, please contact me through the Contact Form  or email me with any questions. I will reply with more information. Please only contact me if you have previously studied the apps, you think that they would fit in some way with your existing or future business strategy, you have a genuine interest, and you are willing to pay a reasonably fair amount of money for what would be transferred to you. 

Copyright © SweetWilliam, S.L 2009-2013. All rights reserved.
Science and Technology Park of the University of Girona, Emili Grahit, 91 (Narcís Monturiol building, Office P3-B03) 17003-Girona. Phone +34972183244