Yes as far as I know she has an icloud account. But the same shows up on my Ipad when I install HmiView. I would like to try to install on my own Ipad, but I am afraid I will use the activation that should be used for my customer. Can I install it on my Ipad, and the release it after testing it and then install it on my customers unit ? It is a one hour drive for me every time I have to test something at my customers phone.